Our Return Policy

Thank you for visiting the Pairingware website for your shopping needs. We strive to provide you with the best products possible.

In the event that you are not satisfied with your purchase, we offer the following refund policy:

1. Returns: You may return the product within 30 days of receiving it. To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Refunds: Once we receive your return, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. Please note that it may take some time for your refund to be processed by your bank or credit card company.
3. Exchanges: If you received a defective or damaged item, we will replace it with a new one. Please contact us within 7 days of receiving your item to initiate an exchange.
4. Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Exceptions: Certain items are not eligible for return or refund, such as used and personalized items.
6. Contact Us: If you have any questions about our refund policy or need to initiate a return or exchange, please contact us at info@pairingware.com. We are happy to help.

This return policy only applies to products purchased directly from the Pairingware website.

We appreciate your business and want to ensure your satisfaction with our products.